Working notes
Short practical notes you can use without us. Filter by topic or search by keyword.
Showing: 12
BRIEF
One-page brief template
Six headings: who it is for, current workaround, action, success sign, boundaries, decision-maker. Fill it in before the first call — the call will be shorter.
BRIEF
“Now”, “later”, “no”
How to sort a wish list into three columns and why the “no” column matters as much as “now”. Tip: every “now” feature must answer one sentence from the brief.
UI/UX
Screen states people forget
Empty list, slow loading, network error, missing permission, very long name. Check every prototype screen against these five cases.
UI/UX
Minimal accessibility checklist
Text contrast, visible focus, field labels, touch targets, not relying on colour alone, the “reduce motion” setting.
WEB
Before a website goes live
Unique page titles, a 404 page, sitemap.xml, testing forms with mail disabled, a privacy notice that matches the real forms.
WEB
Mail on your own domain
Why a form should send from a mailbox on the site's domain, not a personal address, and what to check in the hosting panel (the mailbox exists, PHP mail is enabled).
RELEASE
App store materials
Name, short and full description, screenshots in required sizes, icon, category, contact email, links to privacy policy and support.
RELEASE
If a submission is rejected
Read the comments in full, find the guideline cited, reproduce the issue, fix or explain, reply specifically. Do not resubmit the same build unchanged.
RELEASE
Developer accounts: who owns them
A store account is a business asset. Register it to the owner, give contractors limited roles and know how to revoke them.
SUPPORT
How to describe a problem for support
What you did, what you expected, what happened, when it first occurred, on which device and version. A screenshot without personal data.
SUPPORT
Do not send passwords
No legitimate support needs your password by email. Use temporary roles or separate accounts for access.
BRIEF
Who makes the decisions
When several people decide without a clear final say, a project stalls on every contested screen. Name one person in advance.
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